Thoughts

Cross Functional Outreach and Implementation

by Seth Portner, Chief Operating Officer, Populus LLC At Populus we pride ourselves on offering our clients three things: 1) Real time customer service through advising 2) Innovation and technology 3) Integration of services and process One of the benefits of the advising model as a program implementation technique is that it provides a space for a relationship with the client to develop.  The relationship flowers because the advisor wants to understand the motivations and barriers for the client- and what opportunities are available to help them achieve their goals.  The client’s goals don't always neatly align with the utility's discrete program offerings that may target energy efficiency (EE), renewable energy...
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Small Actions That Add Up to Large Energy Savings for Earth Day

There are many tips out there about saving energy in your home. So many, in fact, that it can leave you wondering, “Well, what are the things that I should focus my attention on to really cut down on energy use and energy bills?” In my former job as an energy auditor, one of the most frustrating things I encountered was hearing the many misconceptions about how energy is used in the home. This old conventional wisdom really confuses honest efforts to cut down on energy use and lower monthly utility bill payments. It is hard to know what changes...
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Actions Have Consequences: Passage of Ohio Legislation Will Cost Jobs

A lot of analysis of the impacts of the SB 310 legislation in Ohio, particularly on the state's economy, has been in the news lately. Many of these assessments, including those from ACEEE, have focused mostly on employment numbers. But numbers are relatively abstract, and we need to remember that these numbers represent workers and their families. Several conversations at our recent Market Transformation Symposium with implementation contractors working in neighboring Indiana brought this home to me. Last month, Indiana canceled their energy efficiency programs, and many contractors running programs in the state have already begun the process of laying off...
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NEEA Seeks Input on Draft 2015-2019 Business Plan

Regional non-profit seeks input for next five years of market transformation programs The Northwest Energy Efficiency Alliance (NEEA), a non-profit alliance of utilities, the Bonneville Power Administration, and the Energy Trust of Oregon is launching a series of regional events to gather input on NEEA's Draft 2015-19 Business Plan. NEEA is inviting the energy efficiency stakeholder community to provide feedback and comments on a summary of NEEA's Draft 2015-2019 Business Plan, which NEEA’s Board, advisory committees and staff have been formulating over the last eighteen months. This summary outlines the specific markets and savings goals, and details the strategies and activities that...
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Getting to Real-Time Program Evaluation

At Populus we pride ourselves on offering our Clients three things: 1) Real time customer service through advising 2) Innovation and technology 3) Integration of services and process This approach disrupts the traditional implementation model in many ways- one of them is real-time program evaluation and critical information gathering that enables our Clients to improve cost-effectiveness. The advising model shines light into processes that are typically opaque. We do this by allowing our Clients visibility into their customers’ interaction with their programs. Populus provides this while simultaneously allowing us to hear and document the “Voice of the Customer” and other targeted data from their clients...
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